Set up online registration

Online registration lets entrants sign themselves up and pay through your public event page. Use it when you are hosting an open tournament and do not have the roster in advance.

Not every event offers it. The Registration & Promotion section is absent from the configuration screen in two cases, and if you cannot find it, one of these is why:

• League events draw their wrestlers from league rosters rather than public sign-up. See Select wrestlers for a league event.
• Team duals events need teams to enter, and online registration signs up individual wrestlers. Team sign-up for duals is not built yet, so rather than collect individual entries for an event with no individual competition, Snapdown leaves the section out. Build your teams and lineups directly instead.

An event running duals and individual brackets keeps registration, because the individual side of it is real.

For a standalone tournament, the alternative to registration is importing a roster you already have. See Add wrestlers to a standalone event.

Open your event, then Event Configuration → Registration & Promotion → Registration.

Nothing goes live until you say so

At the top of the panel is a single Online registration switch. While it is off, everything you type is saved as a draft and nobody can register. Fill the whole thing in over a week if you want; the switch is the only thing that opens the doors.

The settings are grouped into three tabs: Registration, Pricing, and Discounts.

Before you open

Set up your divisions first. Entries land in divisions, and moving them afterward is real work. If your event still has only the Default division, Snapdown says so at the top of the registration panel and offers a Manage divisions button — take it.

See Set up divisions and weight classes.

Connect Stripe if you are collecting money. You can open registration before Stripe is finished — Snapdown collects the payments either way — but your proceeds cannot be sent to you until the connection is complete. Snapdown shows a reminder with a Continue Stripe setup button until it is.

See Set up payouts with Stripe.

Availability

Opening mode decides how the window works:

• Use Opening and Closing Dates — opens and closes on the dates you set
• Open Now — open immediately, no start date
• Temporarily Paused — closed for now, without losing your dates
• Closed

Then set Opens at, Closes at, Early bird ends, and Late registration starts. The last two can be left empty if you are not using early or late pricing.

Event timezone governs all four. Set it once at the top; every registration time is evaluated in it, so a midnight close is midnight where your event is, not where your laptop is.

Pricing

Three prices: regular, early registration, and late registration. The early and late boxes default to the regular price, so you only fill them in if they differ. Set the regular price to 0 for a free event.

Who pays the fees

This is the decision people miss. Under How fees are applied, choose what the registration price means:

Add fees at checkout (the default) — the registration price is what you receive. Parents pay that amount plus the platform fee and payment processing. Set $35 and you receive $35; the parent’s card is charged about $37.38.

Include fees in the registration price — parents pay exactly the number you set, and the fees come out of it. Set $35 and the parent pays $35; you receive about $32.68.

Snapdown shows both figures live as you pick, using your actual price. Neither option is more expensive overall — it decides who sees the difference.

See How registration payouts work.

Discount codes

Create $ off or % off codes, with one-tap presets for a $10-off code and a free code.

Codes can be limited by number of uses. Single-use codes are reserved the moment checkout starts and cannot be reused. For larger limits, uses are counted when payment completes, so a small overage is possible if several parents check out at the same moment — worth knowing before you cap a code at exactly the number of spots you have left.

Limits and entry rules

Max entries per wrestler — 1 through 4. One is a single entry; set it above 1 to allow double-bracketing. This cap also limits how many divisions one wrestler can enter.

Max entries per division — 1 or 2, and it only appears once you set max entries per wrestler above 1. If you have never seen this setting, that is why. It answers the question the first setting leaves open: if a wrestler may have two entries, may both be in the same division, or must they be in different ones? The usual answer is 1 — two entries, two divisions.

Allow age up — lets a wrestler register up into an older division. It does not raise the entry cap; Max entries per wrestler still applies.

Allow team creation — lets registrants add a team that is not on your list. Turn it off and they must pick from the teams you have already set up, which keeps your team list clean at the cost of some emails from parents whose club is missing.

Maximum registrations — an overall cap for the event. Leave it empty for no limit.

Require USA Wrestling ID — registrants must supply their USAW number to complete entry.

What entrants see

Show registration matrix publishes a live grid of entry counts by division and weight on your public page. Useful for an event where wrestlers want to know who is already in their weight; leave it off if you would rather not advertise a thin division.

Registration instructions is free text shown to registrants during entry. Put the things that cause phone calls here: weigh-in times, what to bring, where to park.

Waiver

Snapdown pre-fills a participation waiver covering assumption of risk, fitness to compete, emergency medical care, and release of the organizer, facility, officials, and volunteers. Acceptance is recorded with each registration.

It is editable, and it is your document, not ours. If your organization has its own waiver language or an insurer who cares, replace the text with theirs before you open.

Refund policy

A refund policy is pinned to the event and shown at checkout, and the version in force is saved with each purchase — so a policy change later never rewrites what somebody already agreed to.

Set the purchaser cancellation policy and the date through which refund requests are accepted. Registration settings will not save without a refund cutoff — every policy except “no purchaser refunds” requires one, and Snapdown pre-fills it to two days before your event starts, so you would have to clear it deliberately to hit the error. Snapdown suggests a 48-hour cutoff as a reasonable default for individual tournaments. Fees remain nonrefundable under every option, and if you cancel the event, entrants are refunded the tournament registration amount regardless of the cutoff.

See Refunds and event cancellations.

Notifications

Email on new registration sends you an email every time somebody registers. Reassuring for a small event, unusable for a large one. It is off by default.

After entries arrive

Registrations are a staging area, not your event roster. Entries sit in the Registrations list until you bring them across, which is what lets you check them before they affect anything you have built.

Sync to Event, on the Registrations page, does it — the button carries a badge showing how many are waiting. The same action appears on the Roster page as Sync from Registration; they are the same thing from opposite ends.

Snapdown reports what it did — how many were created, updated, removed, and how many need review — or tells you the roster is already in sync.

Late entries after that first sync are normal. Run it again; it is safe to repeat and only moves what has changed.

While registration is open, watch who has entered and who has not. Chasing a few stragglers in advance beats sorting them out at the scale on event morning.

Questions

Email support@snapdown.io.